kerio的问题，怪了

ytcokoo

自从升级了6.72之后，服务器就频繁出问题，现象就是发邮件带不了附件，查看日志发现有如下错误：


[14/Dec/2009 09:41:46] mail_avir.cpp: Cannot open work file D:\Mailstore/tmp/4b2597da-00000352/avfile.tmp: (3) 系统找不到指定的路径。
[14/Dec/2009 09:41:46] mail_avir.cpp: Cannot open work file D:\Mailstore/tmp/4b2597da-00000352/avfile.tmp: (3) 系统找不到指定的路径。
[14/Dec/2009 09:41:46] mail_avir.cpp: Cannot remove directory: D:\Mailstore/tmp/4b2597da-00000352
[14/Dec/2009 09:42:36] mail_avir.cpp: Cannot open work file D:\Mailstore/tmp/4b25980c-00000356/avfile.tmp: (3) 系统找不到指定的路径。
[14/Dec/2009 09:42:36] mail_avir.cpp: Cannot open work file D:\Mailstore/tmp/4b25980c-00000356/avfile.tmp: (3) 系统找不到指定的路径。
[14/Dec/2009 09:42:36] mail_avir.cpp: Cannot remove directory: D:\Mailstore/tmp/4b25980c-00000356
[14/Dec/2009 09:43:02] httpserver.cpp: PHP Warning: Unknown: open_basedir restriction in effect. File(C:\WINDOWS\TEMP\) is not within the allowed path(s): (d:\kerio\mailserver/web;D:\Mailstore/tmp) in Unknown on line 0
[14/Dec/2009 09:43:02] httpserver.cpp: PHP Warning: File upload error - unable to create a temporary file in Unknown on line 0
[14/Dec/2009 09:43:02] httpserver.cpp: PHP Warning: Unknown: open_basedir restriction in effect. File(C:\WINDOWS\TEMP\) is not within the allowed path(s): (d:\kerio\mailserver/web;D:\Mailstore/tmp) in Unknown on line 0
[14/Dec/2009 09:43:02] httpserver.cpp: PHP Warning: File upload error - unable to create a temporary file in Unknown on line 0
[14/Dec/2009 09:43:02] httpserver.cpp: PHP Warning: Unknown: open_basedir restriction in effect. File(C:\WINDOWS\TEMP\) is not within the allowed path(s): (d:\kerio\mailserver/web;D:\Mailstore/tmp) in Unknown on line 0
[14/Dec/2009 09:43:02] httpserver.cpp: PHP Warning: File upload error - unable to create a temporary file in Unknown on line 0
[14/Dec/2009 09:43:02] mail_avir.cpp: Cannot open work file D:\Mailstore/tmp/4b259825-00000357/avfile.tmp: (3) 系统找不到指定的路径。
[14/Dec/2009 09:43:02] mail_avir.cpp: Cannot open work file D:\Mailstore/tmp/4b259825-00000357/avfile.tmp: (3) 系统找不到指定的路径。
[14/Dec/2009 09:43:02] mail_avir.cpp: Cannot remove directory: D:\Mailstore/tmp/4b259825-00000357
[14/Dec/2009 09:43:04] mail_avir.cpp: Cannot open work file D:\Mailstore/tmp/4b259827-00000358/avfile.tmp: (3) 系统找不到指定的路径。
[14/Dec/2009 09:43:04] mail_avir.cpp: Cannot open work file D:\Mailstore/tmp/4b259827-00000358/avfile.tmp: (3) 系统找不到指定的路径。
[14/Dec/2009 09:43:04] mail_avir.cpp: Cannot remove directory: D:\Mailstore/tmp/4b259827-00000358
[14/Dec/2009 09:43:06] mail_avir.cpp: Cannot open work file D:\Mailstore/tmp/4b259829-00000359/avfile.tmp: (3) 系统找不到指定的路径。
[14/Dec/2009 09:43:06] mail_avir.cpp: Cannot open work file D:\Mailstore/tmp/4b259829-00000359/avfile.tmp: (3) 系统找不到指定的路径。
[14/Dec/2009 09:43:06] mail_avir.cpp: Cannot remove directory: D:\Mailstore/tmp/4b259829-00000359

重启Kerio后，故障消失，但过个2、3个小时就又会出现这个错误，所有发的邮件都带不了附件。升级到6.73后还是存在这个问题。
各位高手分析一下这是怎么回事啊？

tdk

正版吗？
cr的话会不会是你用的cr有问题

ytcokoo

不是正版，是CR的。

ytcokoo

原因找到了，只要把Nod32的防病毒模块关了就没问题了。看来是NOD32的防病毒模块有些问题，或者是CR的不彻底？我将继续测试看看

tdk

。。。。 过去也这么用？

你操作系统的杀毒软件需要排除KMS邮件存储目录，做了吗？

dosimple

我曾经打开kerio里面杀毒模块，因为是CR的，杀毒模块初始化失败，结果所有邮件都在等待扫描，同事都反映没法收发邮件，我才去看日志，